Logitech Bluetooth Keyboard Not Working But Mouse Is

If your Logitech Bluetooth keyboard is not working, but the mouse is, you have come to the right place. This is a problem that many Logitech users report. 

Start by checking the keyboard’s battery levels and ensuring it’s in pairing mode. Confirm that Bluetooth is enabled on your device and try connecting the keyboard again. If you’re encountering persistent issues, consider updating the Bluetooth drivers on your computer and checking for potential software conflicts that might be impacting the keyboard’s functionality. These troubleshooting steps can help identify reasons for your computer repair. If the issue persists after these steps, seeking professional assistance or contacting Logitech support may provide a more comprehensive solution to ensure both the mouse and keyboard function seamlessly. Explore reliable computer repair services for thorough diagnostics and effective resolutions.

9 Tips to Fix Logitech Bluetooth Keyboard If It’s Not Working But Mouse Is 

1. Check the Basics

When faced with a non-responsive Logitech Bluetooth keyboard, start by checking the basics. Ensure the keyboard is turned on, check for physical damage, and verify that it’s within the Bluetooth range of your device. If you’re dealing with Logitech Bluetooth Keyboard not working, follow these preliminary steps to troubleshoot and address common issues.

2. Test the Batteries

Low battery levels can lead to connectivity issues. Test and replace the batteries in your Logitech Bluetooth keyboard to ensure a stable power supply.

3. Update Bluetooth Drivers on Your Computer

Outdated Bluetooth drivers can impact device connectivity. Update the Bluetooth drivers on your computer to ensure compatibility with your Logitech keyboard.

4. Resync Your Keyboard

Try resyncing your Logitech Bluetooth keyboard with your computer. Follow the manufacturer’s instructions for initiating the pairing process to establish a fresh connection.

5. Restart the Keyboard

A simple restart can oftentimes resolve such issues. Turn off your Logitech Bluetooth keyboard, and wait for some time before you turn it back on. If you’re experiencing problems with your logitech Wireless Keyboard not working but mouse is issues, this basic troubleshooting step can help in re-establishing functionality.

6. Deactivate the Filter Keys

Filter Keys, when activated, can affect keyboard responsiveness. Deactivate Filter Keys in your computer’s accessibility settings to see if it improves the functionality of your Logitech keyboard.

7. Uninstall Drivers

If updating drivers doesn’t resolve the issue, consider uninstalling the Logitech Bluetooth keyboard drivers from your computer. Then, restart your device and let the drivers reinstall automatically.

8. Restart HID

Human Interface Device (HID) services can impact keyboard functionality. Restart the HID services in your computer’s device manager to troubleshoot connectivity problems.

9. Reinstall the Logitech Software

Uninstall the Logitech software associated with your keyboard and reinstall it. This ensures that the software is correctly configured and up-to-date.


In conclusion, troubleshooting a Logitech Bluetooth keyboard that doesn’t work while the mouse does involves a systematic approach, starting with basic checks and progressing to more advanced solutions. By following these steps, you can address common connectivity issues and enhance the performance of your Logitech Bluetooth keyboard. If the problem persists, professional help from Fix My Gadget is readily available to ensure a comprehensive resolution. For more information or immediate assistance, please don’t hesitate to contact us. Refer to the FAQ section below for additional insights.

Frequently Asked Questions

Why is my Logitech mouse working but not the keyboard?

Potential reasons for this issue include a disconnected or faulty keyboard connection, low battery levels in the keyboard, or software conflicts. Check the keyboard’s connectivity, replace batteries, and ensure software compatibility to resolve the problem.

Why does my wireless mouse work but not my keyboard?

If your wireless mouse is functional while the keyboard is not, inspect the keyboard’s battery status connection and ensure it’s within the effective range. If problems persist, check for driver updates or consider re-pairing the keyboard with its receiver.

Why is my Logitech Bluetooth keyboard not working?

If your Logitech Bluetooth keyboard is not working, first check its battery levels and ensure it’s in pairing mode. Confirm that Bluetooth is enabled on your device, and try reconnecting the keyboard. If issues persist, updating Bluetooth drivers and checking for software conflicts may be necessary.